Executive Assistance
I've run EAs for myself and for other operators for years. I know what separates a great one from a fine one, and how to avoid the six month burnout cycle that kills most placements.
Thank you for your interest in how we can help you with an executive assistant. Time together will be precious, and I'd love to understand your broader ecosystem so that I can best help.
Suzie, a great EA — supported by yourself and my team — is one of the best strategic shifts I see businesses taking across all the clients I serve. I have a deep understanding of the Allied Health landscape, having worked in it for over twenty years on both the marketing and administrative side.
You have an incredible business, and our time together will be precious. If you wouldn't mind, please answer a few questions before we come together so I can understand your business more broadly.
Although some of these questions may look like scope creep, I'll stay focused on your EA needs. As you know, everything in business dovetails together — and if I can get a fuller picture, it's going to allow me to best serve you.
Ben
Twenty years in the Allied Health landscape — and everything I've learned sits behind every EA engagement we build.
I've run EAs for myself and for other operators for years. I know what separates a great one from a fine one, and how to avoid the six month burnout cycle that kills most placements.
Deep Cliniko specialisation. Rostering, billing flow, patient journey, practitioner dashboards — the stuff most clinic owners don't realise can be taken off their plate until it is.
We build custom software on top of Cliniko's API. When the platform stops at 80% of what you need, we close the last 20%.
Google, Meta, SEO, email, content. Service-brand playbooks that actually move the needle for small and mid market operators — not agency theatre.
Over twenty years building, shipping, and maintaining websites. From a one page lead magnet to a stack that survives a decade of change.
Our delivery team sits in Balanga. More than a hundred people, a playbook for making offshore actually work, and the cultural nuance most businesses only learn the hard way.
Your response will really help me understand what approach suits your needs.
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